CT Lottery app mistakenly identified winning tickets as losers | Lottery Post

CT Lottery app mistakenly identified winning tickets as losers | Lottery Post

If there was ever an example of why people should double-check their own lottery tickets, this is it.

Over the weekend, the Connecticut Lottery’s mobile app told people with winning lottery tickets that they lost.  Hopefully there were not too many winning lottery tickets thrown in the trash, but one must imagine there were some.

The lottery said Monday afternoon that its mobile app “Scan Tickets” feature “operated incorrectly” at 12:25 p.m. Saturday through 10:34 a.m. Monday for drawing tickets only.

“Some winning draw tickets scanned incorrectly as ‘non-winning’ tickets,” it said.

The lottery’s app contains a feature that lets players scan the barcode on their lottery ticket, and the app then checks with the central computer system to see if the ticket is a winner.

The lottery tickets misidentified as losers during the period of time included games such as Lotto, Play 3, Play 4 and Lucky Links bought through electronic terminals at lottery retailers.

Instant ticket scanning during that time period was not affected, the lottery said in a post on its web site.

Although the lottery claims the app is now “fully operational,” it advises people who scanned draw tickets during that time to “please check your tickets again.”

The lottery did not say how many winning lottery tickets were affected.

Lottery players can also check Connecticut Lottery tickets at any lottery retailer in the state, using the store’s automated ticket checker. Lottery retailers can be found throughout Connecticut (or anywhere in North America) using the Lottery Places app, available for iOS, Android, and Windows.

Source: CT Lottery app mistakenly identified winning tickets as losers | Lottery Post